

Frequently Asked Questions
Confidentiality is an important part of our Code of Ethics. We take your privacy very seriously. Laws are also in place to protect your privacy. Our platform is designed to be a private, secure, HIPAA-compliant platform that allows you to safely consult with one of our physicians or therapists online.
No! Virtual care is intended to handle non-emergency behavioral and medical situations. virtual care is NOT meant for emergencies or crisis situations. If you are experiencing an emergency, call 911 or go to your nearest emergency room. for crises, you may also call the National Suicide Prevention Lifeline at 1-800-273-8255. The call is free and help is available 24 hours per day, seven days per week.
This service is designed to be used when you are your family member has some of the following medical issues:
Flu Symptoms
Sinus Problems
Ear Infection
Allergies
Urinary Tract Infection
Nausea
Pick Eye
Stomach viruses
Rashes
Sore Throat
Acne
Just to talk to a doctor about a medical question that you may have.
and many more